1. Information We Collect
Personal Information: We may collect personal information that you provide to us directly, including:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
Usage Data: We collect information about your interactions with our website, such as:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of visits
- Referring website
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. Cookies help remember your preferences and track usage patterns. You can manage cookie preferences through your browser settings. For more information, visit AllAboutCookies.org.
2. How We Use Your Information
We use your personal information to:
- Process transactions and send related notifications
- Improve our website and services
- Respond to customer inquiries and provide support
- Send marketing communications, where permitted
We may also use your phone number to send SMS/MMS messages related to your account. By opting into our SMS program, you consent to receiving messages such as appointment reminders, alerts, and notifications. Message frequency may vary, and standard rates may apply.
You may opt out of SMS communications at any time by texting โSTOP.โ For assistance, text โHELPโ or visit our website at https://www.faminsuranceinc.com/.
3. How We Protect Your Information
We implement security measures to protect your information, including:
- Encryption of sensitive data
- Secure servers and firewalls
- Restricted access to personal data
Please note, we do not store credit card information on our servers.
4. Sharing Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: Third-party partners that help operate our website and business. They may access your information only to perform assigned tasks.
- Legal Requirements: If required by law or government requests.
We do not share SMS opt-in consent or your phone number for SMS consent purposes with third parties.
5. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. Please review their policies before submitting personal information.
6. Florida Privacy Rights
Under the Florida Digital Bill of Rights (FDBR) and applicable state privacy laws, Florida residents have the following rights:
- Right to Know: You can request details about the personal information we collect, use, or disclose.
- Right to Access: You may request access to personal information we have collected about you.
- Right to Correct: You may request corrections to any inaccurate personal data.
- Right to Delete: You may request deletion of your personal information, with certain legal exceptions.
- Right to Opt-Out: You may opt out of the processing of your personal data for purposes such as targeted advertising or the sale of personal data. (FAM Insurance does not sell personal data.)
To exercise your privacy rights, contact us at info@faminsuranceinc.com or submit a request through our website. We will respond according to Florida law requirements.
Verification of Requests: We may require identity verification before fulfilling your privacy request to protect your information.
7. Childrenโs Privacy
Our website and services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If such data is identified, it will be deleted.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website. Please review the policy regularly.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
FAM Insurance
info@faminsuranceinc.com
www.faminsuranceinc.com